gg771 Privacy Policy: How We Handle Your Information
gg771 collects only the information needed to run your account, process your transactions and keep your wallet activity secure. This policy sets out exactly what we collect, how we use it and what choices you have — access and eligibility depend on your local law and the eligible regions we serve.
Account data protection
Rocket and Bank Transfer records
Your access rights explained
Cookie and device data disclosed
POLICY SCOPE DETAIL
What Information We Collect and Why
When you open an account with gg771, we collect the details you submit directly — your name, contact address, date of birth and the credentials you choose. When you fund your account using Rocket or Bank Transfer, our system records the transaction reference, the amount and the timestamp so that your wallet balance stays accurate and disputes can be resolved against a clear audit trail. We also collect technical data: the device type you use, your browser session, IP address and the pages you visit within the site. This helps us detect unusual access patterns and keep your account from being accessed by anyone other than you. If you contact our support team, we keep a record of that exchange so your query can be tracked through to resolution. We do not sell your personal data to third parties. Data shared with payment processors — including those handling Rocket and Bank Transfer — is limited strictly to what those processors need to complete your transaction. Retention periods apply to each data category; inactive account data is reviewed on a schedule in line with our internal policy. Availability of services and the legal basis for processing your data depend on local law and the eligible regions we operate in.
Rocket transaction reference
Bank Transfer audit record
Device and session data
Support query history
INSIDE VS OUTSIDE
Where This Policy Applies
Not everything connected to your experience falls under this policy in the same way. Understanding the boundaries helps you know who to contact when a data question arises and which third-party terms you should read separately.
Account Access
All data collected at login, registration and account settings pages is fully within this policy. That includes your password, email, phone number and any identity documents you submit during verification.
Transactions
Payment records linked to your gg771 wallet — including Rocket transfers and Bank Transfer deposits — are covered here. The payment processor handling the actual transfer operates under its own separate data terms.
Site Content
Your browsing behaviour within gg771 — which pages you load, how long you stay and which sections you navigate — is collected by our own analytics. Game studios like Bigtime Gaming and Microgaming do not receive your account-level personal data from us.
Third-Party Services
Links to external sites, payment provider portals and any third-party tools you reach from gg771 are governed by those parties' own policies. We are not responsible for data practices outside our platform.
YOUR ACCOUNT CHOICES
Actions You Can Take Under This Policy
You have several practical options for how your data is managed on gg771. You can review the personal details held in your account by opening the account settings page, where your registered name, contact information and verification status are displayed. If any detail is incorrect — a changed phone number or a misspelled name — you can update it directly from that page or ask our support team to make the correction. You can request a summary of the transaction records associated with your wallet, including Rocket and Bank Transfer history, by raising a request through our support channel. If you want to know more about what data we hold, or if you believe a data entry is inaccurate, reach out to us using the contact route listed in the Support section of this policy. Where local law in eligible regions grants you a right to request deletion of your account data, you may submit that request to our support team; we will respond according to the applicable process and confirm the outcome in writing.
Review Your Records
Open account settings to see the personal details and verification documents currently held. Transaction history for Rocket and Bank Transfer payments is also accessible from your wallet page.
Correct Account Details
Update your contact information directly in account settings, or raise a correction request with our support team if the field is locked after verification.
Raise a Data Query
Send a written request via our support channel if you want a summary of data we hold, believe something is inaccurate, or want to understand how a specific piece of information is used.
Request Account Data Removal
Where your local law and eligible region allow it, you can request deletion of your account data. Submit the request to support; we will confirm the process and outcome in writing.
CONTACT THIS POLICY
How to Reach Us About Privacy
If you have a question about how your data is handled, need to correct information held on your account or want to make a formal data request, use the contact routes below. We only list channels that are published and active on the site.
Live Chat
Open the chat widget on any gg771 page while signed in to reach our support team. Use this route for account data queries and correction requests that need a quick acknowledgement.
Email Support
Send a written privacy request or data inquiry to our published support email address shown in the site footer. Written requests create a traceable record for both parties.
Account Help Centre
The Help Centre within your signed-in account area contains published articles on data access, cookie settings and account closure. Check there first before raising a direct query.
DATA HANDLING STANDARDS
How gg771 Protects and Manages Your Data
Our approach to data handling is built around the minimum-necessary principle: we collect what we need, store it with access controls in place and do not share it beyond the purposes stated in this policy.
Cookies and Device Data
We use cookies to keep your session active, remember your account settings and understand how you navigate the site on your mobile device. You can review cookie preferences from the consent banner shown on your first visit.
Account Security
Access to your account data inside our systems is restricted to authorised personnel only. Login attempts and session activity are logged so that unusual patterns — such as access from an unrecognised device — can be flagged.
Data Retention
We keep your account and transaction data for the period required by applicable law and our internal retention schedule. When data is no longer required, it is deleted or anonymised according to that schedule.
Policy Updates
When we update this policy, the revised version is published at this URL with the effective date noted. Continued use of your account after an update indicates you have had the opportunity to review the changes.
PRIVACY QUESTIONS ANSWERED
Privacy Policy: Common Questions
These are the questions we receive most often about how your data is handled, what rights you have and how to act on them.
What personal data does gg771 collect when I register?
We collect the details you enter during registration — name, contact address, date of birth and login credentials. If your account requires identity verification, the documents you submit are also stored securely. We only collect what is needed to run your account.
Are my Rocket and Bank Transfer payment details stored?
Transaction references, amounts and timestamps for Rocket and Bank Transfer payments are recorded in your wallet history. The full payment credentials you enter at the processor are handled by that processor under its own data terms, not stored in full by gg771.
Can I see all the data gg771 holds about me?
You can review your registered personal details and transaction history from account settings and your wallet page. For a broader summary of all data held, send a written request through our support channel and we will respond according to the applicable process.
How do I correct an error in my account details?
Open account settings to update unlocked fields directly. For fields that are locked after verification — such as your registered name — contact our support team via live chat or email with the corrected information and any supporting document required.
Does gg771 share my data with third parties?
We do not sell your data. We share transaction data with payment processors only to the extent needed to complete your Rocket or Bank Transfer transaction. Game studios — including Bigtime Gaming and Microgaming — do not receive your personal account data from us.
How do I request that my account data be deleted?
Where local law and eligible regions permit it, you can submit a deletion request to our support team via live chat or the published support email. We will confirm the process, any conditions that apply and the outcome of your request in writing.